Privacy Policy & Terms of Service
Privacy Policy
CBS Field Services is committed to protecting and safeguarding the privacy of our customers and web site visitors. All attempts will be made to ensure that data captured will be processed in accordance with the requirements of the Data Protection Act 2018, along with various local and additional governmental regulations
CBS Field Services is the Data controller. If you have any requests concerning your personal data or any queries with regards to how we handle your data you can contact us via Contact Us or write to us at:
CBS Field Services 5680 South 32nd Street Phoenix, Arizona 85040
This Privacy Policy Statement explains our Data Processing Practices
Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
About our Website
CBS Field Services is a leading provider of electrical testing, maintenance, commissioning, and power engineering services for industrial, commercial, utility, and data processing facilities nationwide. As a NETA-accredited and PEARL-certified Group CBS company with offices across the United States and Canada, CBS Field Services specializes in acceptance testing, maintenance and electrical testing, arc flash hazard analysis, short circuit and coordination studies, electrical safety training, and life extension services for low- and medium-voltage power distribution equipment. Our website enables our customers to schedule electrical testing and maintenance services, request engineering studies, obtain emergency support, or get information for the product or service shown or selected on this website.
How our website works and Data we Collect
If you’d like to purchase our products, please complete and submit our webform for creating a new customer account, or customers may our guest checkout feature, in order to purchase products If you are requesting information, help or support for the industrial automation products, please complete and submit an enquiry form for any of our other industrial automation services we provide. We respect your data and rights by keeping your data secure and confidential, limiting use of your data (i.e. to providing you with the information or service you have requested), and not sharing your data with anyone else.
If you complete our webform in order to create a new customer account, it will ask you for your contact details, such as your name, email address, telephone number, postal address, postal/ZIP code.
We also store and share Internet Protocol (IP) addresses, as explained below. Every computer or device has an IP address – a unique number – which enables it to communicate with other computers and devices over the Internet.
Additionally, we might collect data about you if you:
- Contact us, or we contact you, by email, telephone or post.
- To call you to confirm your details or requirements
We may monitor and/or record calls for the purposes of quality control and staff training. We may also contact you to ask about your experience using our website and services.
To email you about similar products and services – But only if you haven’t opted out of such channels.
If you use our services, then, as an existing user, we would like to email you or send direct mail about similar products and services for which we think you might like information on.
You will always be given an opportunity to opt out of marketing communications from us by clicking Contact Us
Customer Data
As a customer seeking to purchase products or find out about industrial automation services we provide, we collect certain data from you, depending on the type of request. We will collect this when you create a customer account, submit one of the forms on our website or contact us by telephone to request further support.
This Privacy Policy Statement explains our Data Processing Practices
Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
This data may include:
- Name and address;
- Telephone number;
- Email address;
- Financial status;
- Product / Service requirements;
- Your IP address (a unique number which allows your computer to communicate with others on the internet) and user agent (device information).
What We do With the Information We Gather
We collect the information below on those that may be interested in our services.
We also use Google analytics information to understand the effectiveness of the individual pages on our website and to help us improve how we communicate our products and services.
| Activity | Purpose of Processing | Lawful Basis |
| Completing a form on our website. | To respond to your request. Providing information about our services. | Legitimate interest. |
| Signing up using a form on our website for subscription to further news/ information. | To provide you with useful tips by way of periodic newsletters and/or emails. To provide information about our services. | Consent. |
| CBS Field Services Communications. | Direct Marketing of our products. | Legitimate interest. Consent where gathered by completion of a form above. |
| The use of cookies. | To improve the performance of our website and services. | Legitimate interest. |
Recipients of Personal Data on our Behalf
CBS Field Services uses its own systems to process personal data securely and in compliance with the Data Protection Act 2018. These processors include administration, CRM systems and call recording software, email broadcast software, credit card processing services and possibly third-party billing services by means of secure file transfer software. All services and providers comply with the regulations concerning data protection and operate under contract.
Data Subjects Rights
If you have any of these requests, get in contact with us via Contact Us.
Under the Data Protection Act 2018, you have several rights. They are as follows:
- The right to be informed
- Right of Access
- Right to Rectification
- Right to erasure (subject to local governmental requirements)
- Right to restrict processing
- Right to Data portability
- Right to object
- Right relating to automated decision-making including profiling
You have the right to lodge a complaint with the Data Information Commissioners within your country of residence.
Opting-Out
Where we process your personal data based on your consent, you have the right to withdraw that consent at any time without reason. You can opt-out by using the unsubscribe/opt-out in any marketing we send you by clicking Contact Us.
Security – How we Protect Your Data and Keep it Secure
We are committed to ensuring our customers data is secured. We have set up systems, processes and education to prevent unlawful access or disclosure of your data – for example, we protect your data using current levels of encryption for desktop and network security, in addition to other industry standard information security procedures.
Where Your Data is Processed and Stored
We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it is being processed, in transit and when it is stored.
All personal data is stored securely. Note: Google Analytics data may be transferred outside the EEA (European Economic Area), but this cannot be used to personally identify you.
How Long We Keep Your Data
We will only retain your personal data for as long as, it is needed for the purposes set out in this document. We will keep your email data until you unsubscribe.
Links to Other Websites
Our website contains links to other websites. This privacy policy only applies to CBS Field Services and does not cover external websites we may link to.
Following a link to another website
If you go to another website from this one, read the privacy policy on that website related to the data processing terms for your information.
Children’s Privacy and Protection
Our services are not designed for, or intentionally targeted at, children 16 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 16.
Sharing Your Data
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
Changes to this Policy
This Global Website Privacy Policy will be continuously assessed against new technologies; business practices and our customer and users needs. As we update and diversify our products and services, this Global Privacy Policy may evolve. We may change and update this policy. If that is the case, the ‘last updated’ date below will also change. Any changes to this policy will apply to you and your data immediately.
Contact
If you have any questions about any aspect of our privacy policy, please contact us via Contact Us.
Last Updated: 8/17/2026
CBS Field Services © Copyright 2026 All rights reserved.
Registered Address:
CBS Field Services 5680 South 32nd Street Phoenix, Arizona 85040
California Privacy Policy
Additional California Consumer Rights
If you are a resident of California, you have additional rights to access and control your Personal Information under the California Consumer Privacy Act.
Right to Know (Personal Information Disclosure Request)
As a California resident, you have the right to request twice in a 12-month period that we provide you (i) the categories or specific pieces of Personal Information we collected about you; (ii) the categories of sources from which we collected your Personal Information; (iii) the business or commercial purpose for which we collected your Personal Information; (iv) the categories of Service Providers or Third Parties with whom we shared your Personal Information; and (v) the categories of Third Parties to whom we sold your Personal Information.
We are not permitted to provide access to specific pieces of Personal Information if the Personal Information is sensitive or creates a high risk of potential harm from disclosure to an unauthorized person (e.g., financial information, social security numbers, and driver’s license numbers). To protect your Personal Information, we will take steps to validate your identity before any information is shared. We will process verified requests within 45 days, subject to any applicable exceptions and extensions permitted by law
Right to Deletion (Delete My Personal Information Request)
As a California resident, you have the right to request that we delete Personal Information we have collected about you. Please understand that we are not required to honor a deletion request if a legal exemption applies such as if we need the information to complete a requested or reasonably anticipated transaction, prevent security incidents or fraud, enable internal uses that are reasonably aligned with your expectations, or comply with legal obligations. We will process verified requests within 45 days, subject to any applicable exceptions and extensions permitted by law.
Submitting a Request
If you are a California resident and would like to exercise your rights under the California Consumer Privacy Act, you may submit a request by Contacting Us or write to us at:
CBS Field Services 5680 South 32nd Street, Phoenix, Arizona 85040
Non-Discrimination Notice
We will not discriminate against any consumer for exercising their privacy rights under law or this Privacy Policy.
California “Do Not Track” Disclosure
Do Not Track is a web browser privacy preference that causes the web browser to broadcast a signal to websites requesting that a user’s activity not be tracked. Currently, our Sites and Services do not respond to “do not track” signals.
Contact
If you have any questions about our Sites, Services, or this Privacy Policy, please Contact Us or write to us at:
CBS Field Services 5680 South 32nd Street, Phoenix, Arizona 85040
Last Updated: 05-05-2024
All rights reserved. Group CBS Global Policies.
Registered Address:
5680 South 32nd Street, Phoenix, Arizona 85040
| Cookie Name | Purpose | Example Content | Expires |
|---|---|---|---|
| cookie_notice_accepted | This cookie is simply used to allow a user to accept the cookie information notice on each page of the website. | true | 1 month from set/update. |
| PHPSESSID | To store a simple message when a form is submitted that can be displayed on a different page.
For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission. When an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry. No personal information is stored in this cookie. |
8t61n83sb1dqijl3g2g7picsd2 | When the user’s browser is closed. |
| WordPress_test-cookie | This cookie is a performance cookie that collects anonymous information on the pages visited. No personal information is stored in this cookie. |
WP+Cookie+check | When the user’s browser is closed. |
GOOGLE ANALYTICS COOKIES
Google Analytics cookies do not collect personal information. All IP addresses are anonymized. Users may choose to allow or disallow Google Analytics cookies.
